FAQ

SHOPPING QUESTIONS

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Do you ship worldwide?

Yes, we ship products to over 100 countries around the world.

How can I request a refund?

You can request a refund by contacting us via email or live chat. but, 30-50% of the purchase price will be deducted to cover return processing costs, such as shipping and restocking fees.

Do you offer gift-vouchers?

Yes, we offer gift cards worth up to 70$. There are wonderful products you can choose from.

How can I use a coupon code?

You can use a coupon code at checkout. Simply enter the coupon code in the “Coupon Code” box.

MISCELLANEOUS QUESTIONS

How can I tell if products are in stock?

You can check the availability of products on our website. Our website will display the inventory status for each product.

How can I change my shipping address?

You can change your shipping address by contacting us via email or live chat. We will update your shipping address in our system. You cannot change your shipping address after 24 hours of completing your purchase. You only have 24 hours to change your shipping address

How can I return a product?

You can return the product by contacting us via email or live chat. We will provide you with return instructions. “The product must be returned for a clear reason.”

How can I track my order?

You can track your order by entering your tracking number in the search box on our website.

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