Shipping Policy

Shipping Policy

At AngelTot, we strive to provide a seamless and efficient shipping experience for our customers. Please review the following shipping policies to understand how we handle the delivery of your orders.

Order Processing and Dispatch:
Due to high demand, orders are generally shipped from older to newer ones, and dispatching takes about 2 to 5 working days. Once your item is on the way, you will receive a shipping notification email to keep you informed.

Shipping Address:
We will ship your order to the address provided during the checkout process on our website. It is essential to ensure that the address is complete with a house number, street, and postal code, and it is the correct delivery address.

Delivery Time Estimates:
We offer worldwide shipping for your convenience. The estimated delivery times are as follows:

STANDARD SHIPPING:

    • Europe: 7-19 working days
    • Australia & USA: 5-17 working days
    • Rest of the World: 12-21 working days

EXPRESS SHIPPING:

    • Europe: 2-5 working days
    • Australia & USA: 2-7 working days
    • Rest of the World: 2-7 working days

Delivery Delays:
While we strive to provide a quick and efficient service, occasional delays may occur. If you have not received your item after the estimated delivery date, we kindly ask for your patience. In such cases, please follow these steps:

    1. Check the delivery address of your order.
    2. Check for any red cards or notifications left by the mail carrier indicating attempted delivery or holding the package at the local post office. Additionally, inquire with your neighbors and check surrounding areas for any left parcels. Contact your local post office for further assistance.
    3. If the issue persists, please send us an email at [email protected], and our team will assist you in resolving the situation to the best of our abilities.

Policy and Terms:
By placing an order with AngelTot, you accept responsibility for the original shipping charges, applicable custom import fees, and the cost of return shipping back to AngelTot in case of refusal of delivery. If you have any inquiries regarding our shipping policies, please contact us at [email protected].

International Buyers:
Please note that we have no control over local delivery services in your country. Delays may occur due to customs checks, slow local delivery services, or busy periods such as holidays or Christmas. We appreciate your understanding and patience in such situations.

If you have any further questions or concerns about our shipping policies, please do not hesitate to reach out to us at [email protected].

 

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